| Answering when the front desk does not | Yes | When nobody picks up, outside opening hours or around the clock. You forward your own practice number; the number stays the same. |
| Booking a check-up or follow-up | Yes, in Google Calendar | In free slots within the working hours you set, months ahead too. |
| Booking in your practice software | No | There is no link with practice software such as Exquise or Simplex. It notes a callback request instead. |
| Moving or cancelling an appointment | Not yet | It notes the request; the appointment stays until the front desk changes it. |
| Questions about opening hours, fees and emergencies | Yes | Only from the text you write. It does not name an amount that is not in there. |
| Medical advice or triage | No | With pain or swelling it takes a message and gives your emergency instruction. |
| Transferring to the front desk or the dentist | No | It calls nobody and does not put callers through. The message is in your dashboard and your email. |
| Sending the patient a confirmation | No | No SMS, WhatsApp or email to the patient. The appointment is in your calendar. |
| A summary after every call | Yes | Summary and transcript in your dashboard; the summary can also reach you by email. |
| Saying it is an AI | Yes, always | That is fixed in its instructions and cannot be switched off. |
| Callers in another language | Yes | It answers in Dutch and switches to the caller's language. |
| Several calls at the same time | No | One number, designed for one call at a time. Need more? On request. |